Frequently Asked Questions
Everything you need to know about your MARGESHERWOOD experience.
Where does MARGESHERWOOD ship to?
We offer worldwide shipping via premium couriers. Delivery times typically range from 3-7 business days depending on your location and customs processing.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unused condition with all tags and packaging intact to be eligible for a refund.
Are the leather products sustainably sourced?
Yes, we prioritize high-quality, ethically sourced leathers. Each piece is crafted with longevity in mind to promote a more sustainable fashion cycle.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional digital payment solutions for a secure checkout.
How should I care for my MARGESHERWOOD bag?
To maintain the leather's quality, avoid prolonged exposure to direct sunlight and moisture. Use a soft, dry cloth for cleaning and store in the provided dust bag when not in use.